PROSīest layout, easy to navigate, quick documentation CONSĮpic is consistently working on new functionalities and layouts, and sometimes the implementation of new things with the EMR becomes laborious to relearn when there is little added benefit. Reports can easily be created to pull data from patient lists and Epic does a great job customizing layouts that are best for your particular organization. SmartTexts can also be created for phrases or data you use frequently so that you can utilize a shortcut rather than typing those things repeatedly. Flowsheets can also be tied to a particular note (and can be easily imported) so that you can see both from one screen. Flowsheets, templates, and free-text options make it easy to format information in the way that is appropriate for you or your department's practice. It is quick and easy to do a chart review and, in fact, Epic denotes which notes are new since your last review of a patient's chart, so you don't have to spend time looking for new information. Within the medical record, tabs make it easy to navigate between lab results, demographic information, and chart notes. Navigating different clinical unit censuses and consult lists is simple (and you can customize what information is listed within these lists). Having used another EMR (in addition to paper charting), this is by far the best product out there.
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Unfortunately because epic has a monopoly and because hospital administrators who don’t have to use this make all the decisions, they chose this software because it maximizes billing. Your phone constantly goes off in the middle of the night with critical alerts even though a nocturnist is in the hospital and can actually address these issues. The inbasket is horrible to use because you can’t include your nurse or scheduler on the same message as your pt and because it’s flooded with messages. I mean there is no way for a human to distinguish the important stuff from the noise.
There are hundreds of canceled orders that aren’t really canceled. You can be in the middle of an order and an alert pops up. There are alerts that go off constantly, many of which are incorrect. The problem list takes forever to clean up.
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The training was poor so most people don’t know how to use it so you have to change everything. Many of the treatment plans were incorrect so you have to place a ticket for everything. There is no quality control with the rollout. Because orders were built incorrectly, a pharmacist could change an order of mine without my cosignature and it was an erroneous change that could have resulted in a patient death. The implementation of this software at our hospital was a disaster.
PROSĬare everywhere helps with looking at info from other institutions CONS
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